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What to Look for in an Office Cleaning Quote

Once you’ve established, do you need a cleaner for your office? Finding the right cleaning company for your office can feel like a huge task. You need a team that’s reliable, trustworthy, and does a fantastic job, all for a fair price. You speak to a few companies, email out a few more enquiries, and soon, the office cleaning quotes start rolling in.

But now you’re staring at six different documents, each with different layouts, different prices, and different promises. How do you compare them? How do you know which one offers the best value, not just the lowest price?

A cheap quote can sometimes hide expensive problems down the line, from missed tasks to a lack of insurance. A good quote, on the other hand, is a clear and detailed roadmap. It tells you exactly what you’re getting, giving you the confidence that your workplace will be a clean, safe, and productive environment.

This guide is your detailed checklist. We’ll break down every part of a professional office cleaning quotation, so you know exactly what to look for.

It’s Not Just About the Price Tag

Before we dive into the checklist, let’s get one thing straight: the cheapest quote is rarely the best. A very low price can be a red flag. It might mean the company is cutting corners by:

  • Not providing proper insurance cover.
  • Using untrained staff or paying unfair wages.
  • Skipping essential cleaning tasks.
  • Not investing in proper health and safety compliance.

Your goal is to find the best value. Value is the perfect balance of a fair price, excellent service, and complete peace of mind.

The Ultimate Office Cleaning Quote Checklist

Use this checklist to analyse every office cleaning quotation you receive. A professional and transparent company will have no problem providing all this information clearly.

1. The Cleaning Specification: What Actually Gets Cleaned?

This is the heart of the quote, and it should meet your requirements. A vague description like “general office clean” isn’t good enough. You need a detailed breakdown of tasks, areas, and frequency. Think of it as the ‘to-do list’ you’re paying for.

Look for a clear schedule, often broken down into daily, weekly, and monthly tasks.

Your Checklist for the Cleaning Specification:

  • Daily Tasks (The Essentials):
    • Emptying all bins and replacing liners.
    • Vacuuming carpets and mopping hard floors.
    • Wiping and sanitising desks and workstations.
    • Sanitising high-touch points (light switches, door handles, lift buttons).
    • Cleaning and sanitising washrooms (toilets, sinks, floors).
    • Restocking washroom consumables (toilet paper, soap, paper towels).
    • Cleaning the kitchen or breakroom (wiping counters, cleaning the sink).
  • Weekly Tasks (The Deeper Clean):
    • Dusting surfaces, including skirting boards, picture frames, and window sills.
    • Cleaning internal glass and partitions.
    • Polishing floors or performing more intensive vacuuming.
    • Wiping down kitchen appliances (microwave, fridge exterior).
  • Periodic Tasks (The Extras):
    • Does the quote mention services that can be added on? This shows a company’s flexibility. These might include deep carpet cleaning, external window cleaning, or high-level dusting.

Key Question: Does this list match the specific needs of your office? If you have a busy kitchen that needs daily deep cleaning, or a reception area that needs to be spotless, make sure the quote reflects that.

2. The Legal & Safety Stuff: Your Peace of Mind

This section is non-negotiable. A professional cleaning service is more than just a person with a vacuum cleaner; it’s a business that protects its clients, its staff, and itself.

Your Checklist for Legal and Safety:

  • Insurance Liability: This is crucial. What happens if a cleaner accidentally breaks an expensive piece of equipment? What if they switch off a server to plug in a vacuum? What if a visitor slips on a newly mopped floor?
    • Public Liability Insurance: This covers the cost of claims made by members of the public for incidents that occur in connection with your business activities. It should cover accidental damage to your property.
    • Employer’s Liability Insurance: This is a legal requirement in the UK and covers the cleaning company if one of its employees becomes ill or is injured at work.
    • Action: Your quote should state that the company is fully insured. Don’t be afraid to ask for a copy of their insurance certificate.
  • COSHH Compliance: COSHH stands for ‘Control of Substances Hazardous to Health’. In simple terms, it means the cleaning company knows how to handle cleaning chemicals safely. They should have risk assessments for their products and ensure their staff are trained to use them correctly. This protects your staff and visitors from any chemical-related risks.
    • Action: Look for a mention of COSHH, health and safety policies, or risk assessments. It’s a sign of a truly professional outfit.
  • Staff Vetting and Training: The people cleaning your office will often be there after hours. You need to trust them.
    • Action: Does the company mention that its staff are vetted, uniformed, and properly trained? For sensitive environments, you might even ask if they are DBS checked.

3. The Contract & Costs: Understanding the Small Print

The numbers and terms need to be crystal clear. There should be no hidden fees or nasty surprises waiting for you a few months down the line.

Your Checklist for Contracts and Costs:

  • Clear Pricing: Is the price quoted a flat monthly fee? Is VAT included or listed separately? A professional office cleaning quotation will break this down and make the costs very clearl.
  • What’s Included? This is a big one.
    • Equipment: Who provides the vacuum cleaners, mops, and cloths? Usually, it’s the cleaning company.
    • Chemicals & Products: Who supplies the cleaning sprays and polishes? Again, this is typically included.
    • Consumables: Who pays for toilet rolls, hand soap, and bin liners? This can vary. Some companies include it, while others bill for it separately. Make sure you know which it is to budget accurately.
  • Contract Length: Is it a 12-month contract or a flexible 30-day rolling agreement? There are pros and cons to both, but you need to know what you’re signing up for.
  • Notice Period: How much notice do you need to give if you want to end the contract? A standard notice period is usually 30-90 days. Be wary of anything excessively long.

4. The Service & Communication: Who Do You Call?

A great cleaning service isn’t just about the clean itself; it’s about the relationship. When an issue arises or you need to change something, you need to know who to talk to.

Your Checklist for Service and Communication:

  • A Dedicated Contact: Will you have a dedicated account manager or a single point of contact? This is much better than calling a generic helpline.
  • Quality Control: How do they ensure standards don’t slip over time? Professional companies often conduct regular quality audits or spot checks. Ask them about their process.
  • Flexibility: Can they accommodate a one-off deep clean before a big client visit? Can they change the schedule if your office needs change? A flexible partner is a valuable one.

Ready to Compare? Your Quick-Reference Checklist

Now you have the tools and the confidence to look beyond the price and find a cleaning company that can help your business shine!

When you get your next set of office cleaning services quotes, lay them out side-by-side and run through this list.

Cleaning Quote Comparison Checklist

  • Detailed Cleaning Spec: Is it clear what gets cleaned and when?
  • Insurance Confirmed: Is Public and Employer’s Liability mentioned?
  • COSHH/Safety Compliant: Do they mention safe working practices?
  • Staff Vetted: Is there a policy on staff training and security?
  • Clear Pricing: Do you know the final monthly cost, including VAT?
  • Supplies Included: Is it clear who pays for equipment, chemicals, and consumables?
  • Fair Contract Terms: Are the contract length and notice period reasonable?
  • Good Communication Plan: Do they mention quality control and a point of contact?

By checking these items against each office cleaning quotation, you move from simply picking a price to making a smart business decision. You’re investing in a clean, healthy, and positive environment for your team and your visitors.


Ready to get started? We take the guesswork out of finding a great supplier. Let us provide you with quotes from closely vetted, professional cleaning companies that already tick all the right boxes.

Use this checklist when you compare your personalised office cleaning quotes.